Terms and Conditions

These general conditions of sale apply to all orders placed on the websites NUISIPRO.

1. Acceptance of Terms

The customer acknowledges having read, at the time of ordering, conditions of sale stated on this screen and expressly accept them without reservation.

These general conditions of sale govern the contractual relationship between the company and its customer NUISIPRO, both parties fully accept. These general conditions shall prevail over all other conditions contained in any other document, unless prior written consent.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors occur, shall in no case the responsibility of society NUISIPRO not be held liable. The majority of products offered to its customers by the company NUISIPRO are available in our warehouse.

Returned products used, incomplete, damaged, soiled or damaged by the customer are not included. Any shipping and return will be charged to the customer. Only the price of the product purchased will be refunded. If necessary, the company NUISIPRO agrees to make the refund within a period not exceeding 10 working days after receipt of goods.

3. Price

The prices of our products are in Euros inclusive of all taxes except contribution to shipping fees charged extra. NUISIPRO society reserves the right to change prices at any time, but the products will be charged on the basis of rates in effect at the time of registration of the order.

4. Shipping costs

Shipping charges are calculated based on weight of products ordered and delivery method chosen. All shipping costs will be posted before the end of your order.


5. Order

All products, services and prices displayed online are not legally binding. After writing your personal information and clicked the Checkout confirmation page, your order is considered final. You will receive confirmation by mail. The sales agreement is valid as soon as confirmation of delivery is sent. If you do not receive confirmation or the actual delivery within two weeks, you are legally no longer tied to your purchase. You can also find this information in the mail confirming the order.

6. Payment

The price charged to the customer is the price indicated on the order confirmation sent by the company NUISIPRO. The product price is payable the day of the order. The order validated by the customer shall be considered effective only when the payment centers concerned have given their approval.

We offer you two payment options:

- By credit card online: secure transaction with our partner Paypal.

- By check in mail: fill out your check in Euros, send your check and mention your order number on the check, at the following address:


6 rue St. Mary of the Soils

69001 LYON

In case the check payment option would be expressed when ordering, it will remain effective for 30 days. Only checks will be accepted domiciled in France.

- By bank transfer: make your payment SAS NUISIPRO

Banque Populaire

Bank Code 13907

Branch code 00000

Account number 81505116212

RIB key 88

IBAN FR76 1390 7000 0081 5051 1621 288

International identifier of the bank CCBPFRPPLYO

7. Security

Our partner Paypal is a professional bank payments online and contact your credit card is encrypted using SSL (Secure Socket Layer) and never transmitted unencrypted over the network. Payment is made directly through Paypal. NUISIPRO and Paypal have any access to these details, and do not retain on their servers. Therefore, they will be back for each new transaction on our site. Our partner offers Paypal as payment by prepaid account if you wish.

8. Delivery

The product availability information and delivery time are posted on our product pages. The availability of information are expressed in working days (for information, depending on quantity ordered). To ensure on time, you are requested to contact us.

NUISIPRO society would be held liable for strike actions of companies and transport companies with which she works. In case the delivery address is incomplete or incorrect in the manager, this information does not allow distribution of the package, after the diversion claim will be paid by the customer. In case the option is out in stores chosen by the customer, he must present himself during the opening hours of the store (from Tuesday to Friday from 10h to 14h and 16h to 19h, except public holidays). For further information, please contact us on 04 72 73 23 17.

9. Right of withdrawal

Pursuant to Article L.121-20 et seq of consumption, for seven days (from receipt of the items) to return the product. For an exchange or refund, the product must be returned in perfect condition in its original packaging undamaged. It must be accompanied with all its accessories and returned to the following address:


6 rue St. Mary of the Soils

69001 Lyon


Shipping charges are back in this case the sole responsibility of the buyer.

10. Disputes

Otherwise, the Tribunal de Commerce de Lyon has exclusive jurisdiction, regardless of the place and method of payment.

11. Warranty

The guarantee of our products is guaranteed by the manufacturer and depends on the product sold. Our customer service is available every weekday from 9am to 18pm at the following number 04 72 73 23 17 or by mail to nuisipro@stopnuisible.com.

12. Legal Information


Trade register 51521208200017

Intra-Community tax number FR 40515212082

Bank account

Bank Banque Populaire

Account 81505116212

Bank Code 13907

Branch Code 00000

Key 88

IBAN FR76 1390 7000 0081 5051 1621 288